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Quality Program

 

AMITA is invested heavily in designing, implementing and evolving a management system that enables us to consistently deliver on time and within budget. AMITA’s innovative “lean” approach to ISO 9001 maximizes value without sacrificing efficiency. Extensive customer surveys show our quality is set apart from the majority of other companies. Increases in customer awareness of AMITA’s superior quality and the value of ISO 9001 have enabled AMITA to leverage an even greater competitive advantage. AMITA has become the supplier of choice for organizations requiring high quality front-line software solutions that are delivered on-time and within budget.

 

In 1996, AMITA became one of the first information technology organizations to achieve International Organization for Standardization (ISO) certification for its software development and customer support processes. AMITA was the first company in North America and one of the first in the world to be certified to the ISO 9001:2000 standard.

 

With our Quality Program, AMITA can claim:

 

  • An advanced quality management system that enabled AMITA Corporation to become the first company in North America to be certified to the new ISO 9001:2000 standard
  • 100% delivery on all projects
  • Client satisfaction surveys at the conclusion of every consulting engagement and project.

View our current ISO 9001:2015 certification (original certification 1996)

Customer Satisfaction
Why Does Customer Satisfaction Need To Be Measured? Find out why
Client Satisfaction
Our approach to Ensuring Client Satisfaction. Our approach
ISO Certification
AMITA’s innovative “lean” approach to ISO 9001 maximizes value without sacrificing efficiency. View Certificate