AMITA delivers a full range of professional service, with a full life cycle (plan, manage, build, deploy) set of IT solutions built around the public safety & emergency management portfolio. Additionally we also augment our customer’s existing IT capabilities with skilled technology solutions and resources. AMITA is well experienced and capable in working under two different business models; fixed price or per diem fee arrangement. We provide our services in a practical manner that easy for our customers to support and assures client satisfaction through a quality management framework that ensures high reliability
what we offer Project Management – Planning/Option Analysis Requirements Definition Technical Architecture Design & Build Application Training Post Implementation Support & Maintenance Secure Software Development Centre Facilities
project management
AMITA helps companies and their business partners establish an organizational structure and role definition that is needed. This includes a range of services:
methodology
AMITA will implement and customize a proven methodology suited for multi-department or multi-business-partner managed projects, with numerous sub-project goals with different company or organizational cultures, but who have shared goals. AMITA’s Program Management Office Framework approach provides the key elements for the establishment and operation of an integrated program management office. The AMITA Program Management Framework incorporates the Enhancement Management Framework (EMF) issued by Treasury Board and Project Management Book of Knowledge (PMBOK) and allows the integration of a department or corporate methodology and business practices as required. AMITA organizes projects for customers and assists them with fine-tuning of processes and monitoring and reporting functions critical to any large scale IT project. These processes include risk management, issue management and change management. A work breakdown structure is developed in consultation with project stakeholders. A master milestone chart is developed and is a high value chart for the project executive. AMITA uses these tools to define work packages and they are also aligned with the overall project budget and financial reporting.
project goals and deliverable definitions
Critical to the success of any given project small or large, is proper definition of the project goals and objectives with each deliverable clearly defined for all partnering organizations, project managers, and subsequently project team members. AMITA clarifies the key performance indicators needed for each project and each stage. Our professionals work with the Project Management Team to develop processes and methods to deliver on each goal. Our Senior Consultants work with facilitation sessions and Project Charters to define goals and sub goals. Each deliverable is then defined and mapped to the overall project plan needed for the Executive Management Team and Team Partners.
project reporting
Large projects involve numerous project managers, deadlines, dependencies, issues and goals. The Executive Management Team of a major project wants answers to schedules and issues and they want to know the financial impact of any variance.
financial reporting
In any significant sized project financial project budget tracking, financial recording coordination, budget reporting, is essential. AMITA can establish a full project financial tracking process, can implement a tracking toolset, and can establish a methodology for Project Managers for budget reporting. AMITA can provide our customer’s Senior Management with a snapshot of budget used to date, budget remaining against key performance indicators or goals. AMITA can provide the financial control even for projects that involve multi-departments, with different sub-projects.
requirements definition
For a requirements definition AMITA details the scope of the project: the needs of the business community that this project will satisfy and the constraints on an IM/IT project. The analysis results in the production of a Requirements Definition document that defines the high-level project requirements. It defines the project objectives, assumptions, functional and non-functional requirements, and constraints. Its audience is the users and stakeholders for content gathering and approval, and the IM/IT community for implementation.
application architecture
AMITA’s application architecture is focused on the external events that the system must respond to, the results it must achieve and the business processes that it must support. Essential to architecture is providing the capabilities needed for inter-operability which is often critical to emergency management and public safety agencies. AMITA is well versed in: Database and Network Architecture; Web 2.0 Service-Oriented Architecture; and Open-Source Architecture
design & build
After deciding what the system needs to do (requirements definition), knowing how the system needs to do it (design) becomes the next steps. Components of the application design that AMITA provides is coding, end-user documentation, test plans, test data, test results, system development documentation and finally and most importantly user acceptance.
application training
AMITA provides full training and user support to our customers. AMITA’s training techniques are fully flexible to a customer’s requirements. AMITA will perform a technical walkthrough of the installation process, operations guide and show the technical staff how to administer the application.
post implementation support and maintenance
AMITA provides a support and maintenance offering for systems and application development that covers resolution of problems, as well as the provision of advice on a range of business integration, training and other matters. AMITA can also provide options for 24 x7 Enhanced Support on an as requested basis to deal with urgent circumstances.
AMITA will provide the client with a single point of contact to:
Receive service requests and prioritize
them with the business stakeholder;
Perform diagnostic procedures such as information gathering, troubleshooting and problem reproduction, determine initial diagnosis, and resolve;
secure software development centre facilities
AMITA offers secure on-site facilities for customers who do not have the available space or require a remote development facility that is in a trusted-secure environment. AMITA has a significant investment in technology available for system development and software engineering projects. Whether it is open source, .NET, Service Oriented Architecture, Oracle, or even Web 2.0, AMITA provides a managed services approach to outsourced software development. AMITA is responsible in managing information in a responsible manner and we use the ISO based quality management system to ensure processes and procedures are efficient for each project.
Additionally AMITA offers: top secret cleared staff AMITA is a provider of Top Secret Level III cleared technology and Project Management Consultants. These clearances have been processed by Public Security and Emergency Preparedness. Projects that can not afford months and months of delays for clearances can also be assured that AMITA can work more closely with the portfolio of public security but with our professionalism, high degree of integrity and high quality of expertise, projects can be implemented on time.
technology specialists
AMITA provides a range of Technology Engineering services from architecture, to design, to engineering, to support and network management. AMITA’s services include complete teams or individual technology specialists can be provided on-site on a per diem basis. Open Source, Microsoft and Oracle technology specialists help our customers design and develop custom solutions that fit their needs and business goals. AMITA is a Microsoft Certified Partner and Oracle Alliance Partner.
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Project Management – Planning/Option Analysis
