AMITA delivers a full range of professional services,
with a full life cycle (plan, manage, build, deploy)
set of IT solutions built around the public safety
& emergency management portfolio. Additionally,
we also augment our customer’s existing IT
capabilities with skilled technology solutions and
resources. AMITA is well experienced and capable
in working under two different business models:
fixed price or per diem fee arrangement. We provide
our services in a practical manner that is easy
for our customers to support and assures client
satisfaction through a quality management framework
that ensures high reliability.
what we offer Project
Management – Planning/Option Analysis Requirements
Definition Technical
Architecture Design
& Build Application
Training Post
Implementation Support & Maintenance Secure
Software Development Centre Facilities
project management
AMITA helps companies and their business partners
establish an organizational structure and role
definition that is needed. This includes a range
of services:
methodology
AMITA will implement and customize a proven methodology
suited for multi-department or multi-business-partner
managed projects, with numerous sub-project goals
with different company or organizational cultures,
but who have shared goals. AMITA’s Program
Management Office Framework approach provides
the key elements for the establishment and operation
of an integrated program management office. The
AMITA Program Management Framework incorporates
the Enhancement Management Framework (EMF) issued
by Treasury Board and Project Management Book
of Knowledge (PMBOK) and allows the integration
of a department or corporate methodology and business
practices as required. AMITA organizes projects
for customers and assists them with fine-tuning
of processes and monitoring and reporting functions
critical to any large scale IT project. These
processes include risk management, issue management
and change management. A work breakdown structure
is developed in consultation with project stakeholders.
A master milestone chart is developed and is a
high value chart for the project executive. AMITA
uses these tools to define work packages and they
are also aligned with the overall project budget
and financial reporting.
project goals and
deliverable definitions
Critical to the success of any given project small
or large, is proper definition of the project
goals and objectives with each deliverable clearly
defined for all partnering organizations, project
managers, and subsequently project team members.
AMITA clarifies the key performance indicators
needed for each project and each stage. Our professionals
work with the Project Management Team to develop
processes and methods to deliver on each goal.
Our Senior Consultants work with facilitation
sessions and Project Charters to define goals
and sub goals. Each deliverable is then defined
and mapped to the overall project plan needed
for the Executive Management Team and Team Partners.
project reporting
Large projects involve numerous project managers,
deadlines, dependencies, issues and goals. The
Executive Management Team of a major project wants
answers to schedules and issues and they want
to know the financial impact of any variance.
financial reporting
In any significant sized project financial project
budget tracking, financial recording coordination,
budget reporting, is essential. AMITA can establish
a full project financial tracking process, can
implement a tracking toolset, and can establish
a methodology for Project Managers for budget
reporting. AMITA can provide our customer’s
Senior Management with a snapshot of budget used
to date, budget remaining against key performance
indicators or goals. AMITA can provide the financial
control even for projects that involve multi-departments,
with different sub-projects.
requirements definition
For a requirements definition AMITA details the
scope of the project: the needs of the business
community that this project will satisfy and the
constraints on an IM/IT project. The analysis
results in the production of a Requirements Definition
document that defines the high-level project requirements.
It defines the project objectives, assumptions,
functional and non-functional requirements, and
constraints. Its audience is the users and stakeholders
for content gathering and approval, and the IM/IT
community for implementation.
application architecture
AMITA’s application architecture is focused
on the external events that the system must respond
to, the results it must achieve and the business
processes that it must support. Essential to architecture
is providing the capabilities needed for inter-operability
which is often critical to emergency management
and public safety agencies. AMITA is well versed
in: Database
and Network Architecture; Web
2.0 Service-Oriented
Architecture; and Open-Source
Architecture
design & build
After deciding what the system needs to do (requirements
definition), knowing how the system needs to do
it (design) becomes the next steps. Components
of the application design that AMITA provides
is coding, end-user documentation, test plans,
test data, test results, system development documentation
and finally and most importantly user acceptance.
application training
AMITA provides full training and user support
to our customers. AMITA’s training techniques
are fully flexible to a customer’s requirements.
AMITA will perform a technical walkthrough of
the installation process, operations guide and
show the technical staff how to administer the
application.
post implementation support
and maintenance
AMITA provides a support and maintenance offering
for systems and application development that covers
resolution of problems, as well as the provision
of advice on a range of business integration,
training and other matters. AMITA can also provide
options for 24 x7 Enhanced Support on an as requested
basis to deal with urgent circumstances.
AMITA will provide the client with a single point
of contact to:
Receive service requests and
prioritize them with the business stakeholder;
Perform diagnostic procedures
such as information gathering, troubleshooting
and problem reproduction, determine initial
diagnosis, and resolve;
secure software development
centre facilities
AMITA offers secure on-site facilities for customers
who do not have the available space or require
a remote development facility that is in a trusted-secure
environment. AMITA has a significant investment
in technology available for system development
and software engineering projects. Whether it
is open source, .NET, Service Oriented Architecture,
Oracle, or even Web 2.0, AMITA provides a managed
services approach to outsourced software development.
AMITA is responsible in managing information in
a responsible manner and we use the ISO based
quality management system to ensure processes
and procedures are efficient for each project.
Additionally AMITA offers: top secret cleared
staff
AMITA is a provider of Top Secret Level III cleared
technology and Project Management Consultants.
These clearances have been processed by Public
Security and Emergency Preparedness. Projects
that can not afford months and months of delays
for clearances can also be assured that AMITA
can work more closely with the portfolio of public
security but with our professionalism, high degree
of integrity and high quality of expertise, projects
can be implemented on time.
technology specialists
AMITA provides a range of Technology Engineering
services from architecture, to design, to engineering,
to support and network management. AMITA’s
services include complete teams or individual
technology specialists can be provided on-site
on a per diem basis. Open Source, Microsoft and
Oracle technology specialists help our customers
design and develop custom solutions that fit their
needs and business goals. AMITA is a Microsoft
Certified Partner and Oracle Alliance Partner.
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Management – Planning/Option Analysis
